Return & Refund Policy

Return Eligibility Window

We accept return requests within 30 calendar days after you receive your parcel. Returned merchandise must be unused, undamaged, and kept in its original packaging. Products damaged from improper personal use cannot be approved for return.

Return Workflow

1. Please email our customer support team before sending back any goods
2. Include your order number, product name, and your reason for returning
3. Our team will review your application and send you detailed return instructions upon approval
4. Unless the return results from our mistake (wrong item, defective goods), the buyer shall bear the return shipping cost.

Refund Process

After we receive and inspect your returned items, we will issue your refund in 3‑5 working days. Funds are credited back to your original payment method. Please allow extra processing time for your bank to complete the transaction.

Non‑Refundable Cases

• Items marked final‑sale
• Returns submitted after the 30‑day valid return period
• Worn, broken, incomplete products without manufacturing defects

Return Support Contact

Email: joss‑blusher‑8s@icloud.com Phone: +1 256‑206‑2250